The Worst Phone Call I’ve Made to a Parent

My hands were shaking as I picked up the phone. I was about to make a phone call to a parent of one of my best first-grade students, a call that I never thought I would have to make during my time teaching, especially during my very first teaching experience.

“Hi, Mrs. Johnson, it’s Mrs. Ross, your daughter’s teacher right now while her regular teacher is on maternity leave. I’m calling about your daughter, we had an incident today that I need to let you know about. While we were doing an activity with scissors, a boy in the class took a pair to your daughter’s braid and cut off the end of it. It was about an inch of hair and she is devastated. Do you mind talking to her for a little bit?” 

When the phone was handed back to me a few minutes later, I apologized over and over to her. I couldn’t believe that something like that happened in my classroom. All of the reminders of procedures and the rules we had in place for using scissors, it all went out the door the second the little boy put the scissors up to her hair. I felt like a failure as a teacher. 

Her mom came to pick her up from school early, she was too upset to make it through the school day. Proper action was taken on the situation with both students, and at the end of the day when all of them filed out of my classroom, I finally let my emotions show. I sat with other teachers in the copy room while we prepped for the next day and I told them how awful I felt about the situation. All of them helped me feel better by swapping their own stories of situations they have been in with students throughout their years of teaching, it helped me realize I wasn’t alone, others had been in this boat before too. 

What really helped most was my conversation with this little girl’s mom the next day. She dropped her off at school in the morning with a fresh new haircut and I continued to apologize to each of them again. Her mom responded by letting me know that she wasn’t upset in the slightest, either at me or the other student. These kids are seven years old, they are unpredictable and emotional human beings and it would be impossible for me to keep my eyes on each of them at all times, it wasn’t my fault. She even ended the conversation by asking if she could volunteer for anything, even if it was just cutting up things for me (since we had a new classroom rule of NO SCISSORS ALLOWED until I could get over what had happened). 

I expected her to be more upset with me, blaming everything on me, so to have her be understanding and in my corner was refreshing and uplifting. It really made me realize how much we as teachers need parents. They can be your advocate in bad situations. Don’t get me wrong, I’ve dealt with my fair share of difficult parents too, but that doesn’t mean they are all that way. Even though I was only in a long-term substitute teaching job, I wish I could have gone back and utilized parents more from the beginning. They really can be your best tool, if you let them in. 

I truly am curious, what is one of your worst teaching memories that you can hopefully look back on and laugh now? 

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