The Rallying For Student’s I’ve Witnessed Working Customer Service

To all of my loyal readers out there, I’m sorry I’ve been a little MIA the last few weeks. 

I’ve been working from home for my company, Honors Graduation, a graduation outfitters store. April and May are very busy for them with graduations all over the United States going on. This year, despite graduations being canceled all over the nation, they are still as busy as ever. I wanted to share a few things I’ve been able to witness as a customer service rep for them over the last few weeks. 

Parents ordering their student’s graduation items because schools are not handing them out with graduation being canceled. 

Schools are still ordering cords, caps, tassels, and more for students to keep. They are also paying extra to have them shipped to individual students so that they don’t have to go out to the schools to pick up the items. 

Grandparents, parents, club advisors, teachers, and schools have ordered embroidered custom stoles for their graduates who can’t have graduation this year. 

Parents working hard to put on virtual graduations for their kids, with family and friends tuning in via Zoom. 

Schools setting up virtual graduations via Zoom. 

Paying extra in shipping costs because schools have been moving graduation dates around. 

Parents buying all of the graduation essentials so that their kids can take graduation pictures. 

So many custom stoles ordered to provide graduates with as much recognition as one can give at this time. 

Overall, working for this company I have seen first hand how hard everyone is working to recognize our graduates during this uncertain time. Working customer service is obviously full of unhappy customers with a problem- that is why customer service exists! But on those occasions where someone tells me their heartwarming story of their college graduate who worked so hard to achieve this goal, and how they just want to purchase a cap and gown so that she can have something to remember this by. 

When someone thanks us for being open during this crazy time so that they can still have their needs met. 

I know times are crazy and uncertain right now, but I can’t help but to slow down myself and see everyone rally together. It’s incredible. 

How have you witnessed a greater collaboration of a society? Whether on a larger scale or in a smaller, community scale? How have you shown your graduate recognition during this time?

If you are or know of a graduate that could use some encouragement during this time, check out my open letter to college graduates part one and part two.

Tips For Graduating College Students

College graduation has recently come for many students and is still in anticipation of other seniors with graduation in the spring. This time of life can come with a mixture of emotions- excitement that college lectures are a thing of the past, worries for future plans, or fear of the unknown. I have asked trusted friends, family, and colleagues their best advice for graduating college students and have come up with this collective list of important things to remember during this big change in your life. 

  1. Stop stressing about a job. The most typical response by far was to stop stressing about jobs and career paths after graduation. There are a vast amount of options each major in school can lead you. Jobs will open up and work out, while others that seem perfect may slip through your fingertips. Important things to remember while job searching after graduation:
  2. The perfect job rarely exists. Which is okay because it leads to my next point.
  3. You most likely will not be in this job for a lifetime. Gone are the days where you choose a career path and stick with the same occupation until retirement. Typically, people spend 3-5 years in the same job before getting promoted or finding a new job. If you don’t find the perfect job, it’s okay because it will likely change. 
  4. Finding an entry-level job right after graduation doesn’t always happen, and that’s okay. Keep searching and putting in the effort, don’t let the pressure of a graduation date stress you out about a job. You’re young, take time to explore, travel, or even find experience in your field to land a great job later in life. 
  5. You can choose to be passionate about whatever job you end up in. Take it from my husband, who grew up on a farm surrounded by cows, horses, and corn. He graduated with a degree in Business Administration and landed his first job managing a warehouse in a rental company for wedding supplies. If a farm boy from Utah can have a full conversation about chivari chairs and 90” round ivory tablecloths one day and then be sad the next day when he says goodbye to the company while he changes his career back to his roots in an agriculture-based company, anyone can be passionate about anything. 
  6. The years went faster than you thought they would. College graduation is already here? How did four (or three, or five) years go by so fast? They really do happen in a blink of an eye. 

Studying a subject that brings excitement into your life at a university can be so rewarding. You’ve spent hours and days in classrooms, taking notes, studying flashcards, cramming for tests, and collaborating with peers. Finally, it’s your day to shine and be recognized by many for the accomplishment you’ve made. If I were to leave one last tip, it would be this: walk at your graduation ceremony. Take the day to wear the cap and gown, show off your school’s tassel, and pose for every picture your family and friends want to take. You just dedicated four years of your life to studying and passing classes, you deserve this day. Congratulations, graduate!